Introducing Questions: New Communication Hub with Your Accountant
Let’s be real — nobody enjoys chasing accountants through endless email chains. And accountants don’t enjoy chasing clients either. Yet until now, that’s exactly what often happened: important requests buried in inboxes, answers arriving late, and declarations hanging in limbo.
That’s why we built Questions — your new single communication hub with your accountant, right inside Enty.
Questions now becomes the only place where your accountant will reach out. And here’s the deal: until all your Questions are resolved, your declaration won’t be submitted.
Sounds strict? Maybe. But in practice, it makes life a lot easier for everyone.
The Real Benefits of Questions
Questions brings order to this chaos. It’s not a regular chat where everyone types away. It’s a structured Q&A tool built for one thing: making sure accountants get exactly what they need, and clients don’t miss a beat.
One Place, Zero Confusion
Forget scrolling through email chains or messenger chats trying to remember where that file was requested. All accountant queries are in a single dedicated tab. That means less clutter, less stress, and no “Did I miss something?” moments.
Absolute Clarity on What’s Needed
Every question comes with a clear status: Open, In Review, or Resolved. You instantly know:
Open → accountant needs your input
In Review → your answer is being checked
Resolved → task complete, no action required
No ambiguity. No guessing.
Context Right Where You Need It
Questions are always linked to a reporting period (“August 2025”) and, when relevant, tied to a specific transaction or document. That means no abstract …“Please confirm this thing.” You see exactly what it relates to — and you can respond without back-and-forth clarifications.
Faster Responses, Fewer Delays
Replying is simple: type an answer or attach a file directly. No need to draft an email or jump between tools. The result? Your accountant gets what they need quicker, and you avoid last-minute deadline stress.
Reporting Right on Schedule
This is the big one. By making Questions a required step, we cut down the risk of missed replies and reporting delays. Once all questions are closed, your accountant can confidently move forward with submission — and you can relax knowing nothing slipped through the cracks.
⚠️ A quick note: Closing all your Questions is essential, but it’s not the whole picture. To make sure your declaration is ready, you still need to upload your transactions and documents as usual.
Why Clients Love It (Even if It Feels Strict)
At first glance, Questions might look like “one more tool to check.” But in reality, it saves you time and headaches:
You’ll never miss an accountant’s request again.
You won’t need to juggle between inboxes, messengers, and documents.
You’ll always know your reporting is on track.
In other words, Questions doesn’t add work — it prevents chaos.
How It Works
Your accountant creates a Question.
You get notified both in the app and via email.
You reply directly in Questions.
Once everything is resolved, your accountant files the report.
That’s it. Simple, structured, and deadline-proof.
Questions is more than just a messaging tool — it’s your guarantee that communication with your accountant is clear, complete, and always on time.
Starting in September, monitor your Questions tab closely. It’s not just where your accountant talks to you — it’s where your peace of mind lives.
